Mine went dead flat too and quit working after only three
usages. I had only had rinsed it and laid flat to dry. Susan Favro
helped me get a replacement because the company would not answer my
emails. Thank you Susan.
Subject: Re: Re: [RC] Cool Medic vests --
any problems??
I've used mine about 6-8 times and it still performs as it did the first
time. I have never laundered it and I always lay it out flat to dry
after wearing. The first couple of times wearing it I noticed lots of
"beads" bleeding out of the stitching. Mine probably doesn't plump
up as much now as it did when new but it's still satisfactory.
I have had the exact same issues with mine. It's been a huge
disappointment. The "beads" seem to have totally disappeared from my
vest and it doesn't hold the water anymore. I bought mine from Healthy
as a Horse as well and spoke with Susan about it at Tevis in 2007. One
thing that is not mentioned anywhere on the product literature that I
received was not to wash it in a top-loading washer.
My husband and I bought these vests last year, but mine
doesn't "plump up" when it's soaked in water. The cells of the
quilting just stay flat. But looking at his, most of the
cells really plump up with the water, but a lot of the cells on
his vest are flat, too. I emailed Cool Medic about the
vests, but no reply. Has anyone else had any issues with these
vests? Susan Favro, from Healthy as a Horse, offered to talk to the
manufacturer for me about the vests.(Thanks so much,
Susan!!) I've only used my vest 3 or 4 times, and am
pretty disappointed with it. But I've heard other people rave about
them! Would like to hear if anyone else has purchased a defective
vest.
