I certainly would never claim to
*know what the answer is* (and there are many who would agree!), however I do
know that we come across rude humans in our everyday life...be it in our
workplace, family, grocery store, or whatever. Personally, I try my hardest
to isolate those incidents w/ people whom have not been taught manners and try
instead to focus on the people who have been taught (and learned). This is
often very difficult, and I often struggle and fail.
Maybe one of the things we can do is
shore up our collective voices w/ the positive, whenever we can, to contradict
the squeaky wheel's negative refrain.