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Truman, you are lucky to have not just one but 5 local sources!!!! 
There are quite a few of us who have none.  I'm not privy to Easycare's 
marketing plan, but I sure am grateful that they sell to me.  As I said 
in my earlier post, if I had a well stocked local source, I'd give it my 
business for sure, but I don't.
Laney

Truman Prevatt wrote:
> EZ care produces boots. The also sell boots whole sale to tack shops. I 
> can find EZ boots at both farrier supply houses in Ocala and three tack 
> shops there. The local tack shop is the boot store in you example - not 
> EZ care. If I am going to support someone that gives me local service 
> and is a member of the local community I am going to buy the boot from 
> my local tack shop - not EZ care. I remember stopping by a farrier 
> supply house in Ocala one time and noted in amazement he carried NBS 
> shoes. When asked him if he just started to carry them he said he had 
> carried them ever since they had been out and asked why I asked. When I 
> told him that when I called the company that made them and they didn't 
> tell me someone a few miles from me carried them - he got a bit miffed 
> and rightly so.
>
> EZ care can't have it both ways. They can't try to sell to me by mail 
> order trying to get the sell from my local tack shops they sell whole 
> sale to while complaining about people buying boots from some other mail 
> order house.
>
> Truman
>
> Tx Trigger wrote:
> > >>>Why would you want to buy from easy care if you know you are 
> > spending more?<<<
> > While Bobs posts sound like there is some personal ax to grind against 
> > Easycare, I'll toss out some thoughts.
> > My husband recently needed a new pair of boots for him (not his 
> > horse). We went to a local tack shop that had a good selection, tried 
> > on a few pairs, and had a salesperson in there that was very helpful 
> > finding the right boot for his needs. While I know I could have gone 
> > home with the boot style, and size, and ordered for much less on line, 
> > we bought them from the store that serviced our needs.
> > I can apply that to Easycare. How many companies can you e-mail with 
> > some of the most basic to complicated technical questions on how to 
> > use a piece of equipment, and they will be HAPPY to e-mail you back, 
> > or talk to you on the phone, helping you figure out how to get the 
> > best possible results from their product? With many large companies, 
> > you are lucky to have someone help you that has even used the product, 
> > much less have someone use it on a daily basis, and actually be part 
> > of the development team for that product.
> > It is not always about paying the least, but also getting the service 
> > you desire. That of course is not to say you can not buy from one of 
> > the on line retailers, and still call Easycare direct for any help and 
> > assistance, as they are very customer service minded.
> > Customer service, product development etc. is worth something to some 
> > of us, and that is maybe why some have NO problem spending a little 
> > more to buy direct if desired. But again, it seems there is more to 
> > this that Bob might be indicating, for him to continue to beat this 
> > issue, and to continue to name Easycare in his posts, instead of a 
> > generic product and company.
> > Jonni in TX


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