When you make alterations to the Easyboot Epics and want
to remove the heel strap you need to cut the strap out. You can not remove
the cleats and strap in one piece. The cleats and that mechanism needs to
stay in the boot so that the gaiter will stay on. As you saw when removing
the cleat mechanism there is nothing to prevent the little brass screw thing
from pulling right through the boot material. You can still use the boot
without the strap. Just put everything back together again and cut out the
strap approx. 1/2 to 1 inch away from the metal cleat thing.