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Re: [RC] Bob Marshall Sport Saddles - Karen Sullivan

Alan is still the production manager.
----- Original Message -----
From: "Ridecamp Guest" <guest-owner@xxxxxxxxxxxxxxxxx>
To: <ridecamp@xxxxxxxxxxxxx>
Sent: Tuesday, October 19, 2004 10:11 AM
Subject: [RC] Bob Marshall Sport Saddles


Please Reply to: Ron Shaffer ron.shaffer@xxxxxxx or ridecamp@xxxxxxxxxxxxx
==========================================

I purchased a BM Sports Saddle through Gerri Rini - First Choice Sport
Saddle and it was the most miserable experience I have ever had buying
something.  To make a long story short it took Sports Saddle 3 tries to
build the saddle I ordered.  The first saddle sent to me was not made the
way I ordered it and the quality of the workmanship was terrible.  The
second saddle they sent was again wrong at which point I was told by Ms.
Rini to deal with SS directly as she could do nothing about it.  Once I got
a hold of the production manager and talked to him directly I finally got
the saddle I ordered however the quality was still poor compared to other
saddles I have ordered from custom saddle makers.  I order my saddle the 1st
of June and did not have a useable saddle until the 22nd of October (2003).
Instead of the 6 to 8 weeks advertised it took nearly 5 months to get my BM
SS and quite frankly it was NOT worth the wait.  My advice to you is to
contact whoever the BM SS production manager is (when I was dealing with
them it as a fellow named Alan) and demand they correct your saddle.


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Ridecamp is a service of Endurance Net, http://www.endurance.net.
Information, Policy, Disclaimer: http://www.endurance.net/Ridecamp
Subscribe/Unsubscribe http://www.endurance.net/ridecamp/logon.asp

Ride Long and Ride Safe!!

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Replies
[RC] Bob Marshall Sport Saddles, Ridecamp Guest