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Ortho-flex Customer service reputation

To: "ridecamp@endurance.net" <ridecamp@endurance.net>
Subject: Ortho-flex Customer service reputation
From: "guest@endurance.net" <guest@endurance.net>
Date: Fri, 25 May 2001 13:42:28 -0700
Sender: "guest@endurance.net" <guest@endurance.net>

Teresa Lee LeeZu2001@aol.com
Hello everyone,
I just wanted to ask if anyone else out there has ever purchased a saddle online from ortho-flex with thier money back guarantee, and then had trouble getting a refund upon return. The first week of May I purchased a patriot 2000 special edition model only to find I was terribly disapointed in the quality of workmanship on a saddle costing $1000.00.  When I returned the saddle in unused condition, I have had nothing but the run around trying to get my credit card refunded. It has been nearly 2 months!! I don't know about you all, but I sure don't have those kinds of funds lying around to just give away. Does anyone else out there have any similar experience?
Thanks in advance for sharing your experiences with me!!!
Teresa Lee

Follow-Ups:
- Re: RC: Ortho-flex Customer service reputation
  - From: Jennifer Thompson <jlthompson@earthlink.net>
- RE: Ortho-flex Customer service reputation
  - From: "Bob Morris" <bobmorris@rmci.net>

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