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RideCamp@endurance.net
Re: RC: Ortho-flex Customer service reputation
Call your credit card company and file a dispute. They should be able to help you with it.
Good luck, and sorry to hear you're going through this.
Jennifer
"guest@endurance.net" wrote:
> Teresa Lee LeeZu2001@aol.com
> Hello everyone,
> I just wanted to ask if anyone else out there has ever purchased a saddle online from ortho-flex with thier money back guarantee, and then had trouble getting a refund upon return. The first week of May I purchased a patriot 2000 special edition model only to find I was terribly disapointed in the quality of workmanship on a saddle costing $1000.00. When I returned the saddle in unused condition, I have had nothing but the run around trying to get my credit card refunded. It has been nearly 2 months!! I don't know about you all, but I sure don't have those kinds of funds lying around to just give away. Does anyone else out there have any similar experience?
> Thanks in advance for sharing your experiences with me!!!
> Teresa Lee
>
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