Re: [RC] US Rider...a look at the archives... - Lori Bertolucci
If you look beyond your part, there is more about Dave's accident...that was the part I was talking about. I wasn't talking about yours.
--- On Fri, 12/12/08, Laney Humphrey <laneyhh@xxxxxxxxxxx> wrote:
From: Laney Humphrey <laneyhh@xxxxxxxxxxx> Subject: Re: [RC] US Rider...a look at the archives... To: loribertolucci@xxxxxxxxxxxxx Date: Friday, December 12, 2008, 9:05 PM
Nope, that was my incident and don't believe everything you read!
That's Mark's interpretation, but remember, there are always two sides
to the story. He neglects to say that he swore at me on the phone and
cancelled my membership in spite of the fact that there is no provision
for doing that in the Service Contract.
Laney
Lori Bertolucci wrote:
> I believe there is a letter from Mark Cole, of US Riders, that explains
> what happened with the Dave Rabe accident. It is in the archives dated
> 4-3-08.
> It explains what happened and sounds like it was all cleared up.
>
> Lori
>
> --- On *Thu, 12/11/08, Laney Humphrey /<laneyhh@xxxxxxxxxxx>/*
wrote:
>
> From: Laney Humphrey <laneyhh@xxxxxxxxxxx>
> Subject: Re: [RC] US Rider
> To:
> Cc: "ridecamp" <ridecamp@xxxxxxxxxxxxx>
> Date: Thursday, December 11, 2008, 9:08 PM
>
> Yes. It's my understanding that he was not completely reimbursed
for
> expenses that were covered according to the Service Contract.
I've
> written about my experiences here on Ridecamp (in March of this year
and
> after Tevis, 2006). My March conflict with the company resulted in
Mark
> Cole, the Managing Director, cancelling my membership. Looking back,
if
> I were still a member and needed only my truck towed, I'd call on
my
> regular insurance company before calling USRider. Having said that,
> like Crysta, they sent a locksmith out quickly when my dog locked
> herself in my car, and except for these 2 incidents, I was really
> pleased with the service I got. Probably the best way to sum up how I
> feel about the company is that they choose to get involved in simple
> problems but find excuses for opting out of more complicated or
> expensive problems which Dave Rabe's and mine both were.
> Laney
>
> Lori Bertolucci wrote:
> > Laney, are you atlking about Dave Rabe's accident?
> > I thought that was all taken care of?
> >
> > --- On *Thu, 12/11/08, Laney Humphrey
/<laneyhh@xxxxxxxxxxx>/*
> wrote:
> >
> > From: Laney Humphrey <laneyhh@xxxxxxxxxxx>
> > Subject: Re: [RC] US Rider
> > To:
> > Cc: ridecamp@xxxxxxxxxxxxx
> > Date: Thursday, December 11, 2008, 7:25 AM
> >
> > But read and make sure you understand the Service Contract!
Several
> of
> > us have had less than good experiences with the company.
Usually it
> > involves the company's refusal to tow a disabled vehicle
that is
> > somewhere other than on the road. In one case, the company
refused to
>
> > reimburse a member of expenses incurred during a horrendous
trailer
> > accident. Stuff that, according to the Service Contract,
were
> covered.
> > So, buyer beware. Generally everyone is satisfied but there
are
> always
> > exceptions and it's a real shock to discover that your
need
> isn't one
> > they want to get involved in when you really need help.
> > Don't forget that for many vehicle assistance needs,
your regular
>
> > vehicle insurance company will help out too.
> > Laney
> >
> > Sandy Terp wrote:
> > > I have had US Rider for a few years now and only needed
them once
> but it
> > > was a great experience. I think it is very important to
have
> insurance
> > > that will take care of the horses and trailer also. It
is peace
> of mind
> > > when you are traveling with your horses but it covers
all your
> > > vehicles. I give them a big thumbs UP!
> > >
> > > Sandy Terpp
> > >
> >
> >
> >
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> >
> > Ridecamp is a service of Endurance Net,
http://www.endurance.net.
> > Information, Policy, Disclaimer:
http://www.endurance.net/Ridecamp
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> >
> > Ride Long and Ride Safe!!
> >
> >
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> >
> >
>
>
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>
> Ridecamp is a service of Endurance Net, http://www.endurance.net.
> Information, Policy, Disclaimer: http://www.endurance.net/Ridecamp
> Subscribe/Unsubscribe http://www.endurance.net/ridecamp/logon.asp
>
> Ride Long and Ride Safe!!
>
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