I have thought of a way to deal with this, although
I've never had to implement it. If someone were complaining loudly,
screaming at ride management, etc., I think I would say sweetly that since they
were unhappy with our ride, I would be happy to refund their entry fee and they
could go home immediately with no completion. And next year they
might prefer to select a different ride to attend.
"This is an on-going problem with these 2 riders. They've
established a pattern of behavior across this region and we've all been
putting up with them. They CAN be nice. I sincerely wish they'll
make a habit of it!"
Susan,
I am sure this has already been
done... Has someone TOLD these two riders that they are being obnoxious
to the point that rider managers are threatening to quit? Have the ride
managers who HAVE quit contacted these two riders and told them that they are
part of the problem? Maybe these two are just oblivious, and don't know
that they are trouble makers? Perhaps if someone who has been directly
affected to the point of not managing a ride tells them that, they might get
their heads out of the sand?
Or, perhaps, this course of action has
already been taken and they just don't care?
Wonder if some peer
pressure (all riders in camp actually letting them know when they are being
obnoxious and - especially important - when they are being nice) might
work? A sort of "endurance intervention."
