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Re: [RC] EMERGENCY, PLEASE HELP!!!! (USrider Roadside Service) - Sharon Levasseur

And this, folks, is why I called and complained to them when someone locked my
wallet into my truck 4 years ago.  Who on earth would imagine that the number
wouldn't be on the window sticker?  I assumed it was there, and it wasn't.  I
went to my friend's house and visited their website, and it wasn't there
either.  It was late on a Sunday night so there was nobody answering their
sales phone number.

I did NOT have the money for a locksmith so my friend's husband got into the
truck by prying open the back window.  He broke the latch doing it.  Later when
I called USRider to complain about the number not being on the window sticker,
they told me I should have KNOWN to call the locksmith and then submit the bill
to USRider for reimbursement.  They would not, however, reimburse me for the
broken latch.

The reason they gave for the phone number only being on the membership card is
that they didn't want anyone who was not a member to call for assistance.  That
is the dumbest reason I've ever heard of!  They already ask for a membership
number when you call, and if you don't know it they verify who you are using
other information.

I still have a membership, but now the number is written on a sticky note and
stuck to my window under the USRider sticker.

Maybe if we band together we could make them change this STUPID practice.

-Sharon L. in Maine




Quoting Tracy Blue <mydogwedge@xxxxxxxxx>:

MY WIFE IS STRANDED on the highway and doesn't have
her USrider card, can someone PLEASE give me the
emergency number?? You can call me at 218-729-0119!
PLEASE HELP!




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Ridecamp is a service of Endurance Net, http://www.endurance.net.
Information, Policy, Disclaimer: http://www.endurance.net/Ridecamp
Subscribe/Unsubscribe http://www.endurance.net/ridecamp/logon.asp

Ride Long and Ride Safe!!

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