RE: [RC] US Rider roadside assistance - Jannelle Wilde & Adam Falk
One of the best things about US. Rider is
that they know that a repair in place is often cheaper than towing the rig and
trailer. I had a situation in October while heading to a ride where the
line from the fuel pump to the fuel filter (which was metal) cracked off at the
fuel pump. I called US Rider and told them that I needed a part. A driver
came out took a look and agreed to go back to town and get the line. I
paid for the part ($50) and he came back and helped me put it on. It took
several hours for him to make the trip twice and the whole time a US rider rep
called every hour to see if everything was ok. Offering to bring hay or
water if I needed it. It would have been a lot more expensive to haul
both rigs back to town. One down side to US. Rider is they will not
help you if your car I broken, but who goes anywhere with out the horses?
Jannelle Wilde & Adam Falk
584 Romie Howard Rd.
Yoncalla OR 97499
541-849-2460
866-241-1531 (toll-free)
www.mfarm.org & www.wildeivey.com
From:
ridecamp-owner@xxxxxxxxxxxxxxxxx [mailto:ridecamp-owner@xxxxxxxxxxxxxxxxx] On Behalf Of Susan E. Garlinghouse, D.V.M. Sent: Saturday, November 25, 2006
5:16 PM To: 'Tx Trigger'; 'Ridecamp' Subject: RE: [RC] US Rider
roadside assistance
>The subject
of AAA has come up in the past. Not all AAA agencies are the same. AAA of
Southern CA was one of >the
few that had actually listed "horse trailers" under their RV service.
Not sure if they still do. But, remember, the >tow truck can refuse to tow you if they
want, and many will NOT tow a horse trailer with horses in it. US
rider >contracts
with companies that know they might be dealing with horses in the trailers.
Maybe ten years ago, I had an electrical problem
with my LQ and needed a jump to get the electric jacks up. I had AAA
service and they sent out a tow truck, who looked at the rig, said it was
“off road” and it was at his discretion not to go off road to help
me out. He would have had to drive perhaps 20’ off the pavement, on
firm ground (firm enough to support a 40’ LQ without sinking an inch,
mind you) to get me mobile again, but declined and merrily left without an
alternative solution or even a backward glance. He was really lucky I
wasn’t armed at the time. I was livid and let AAA know in no
uncertain terms the bind they left me in, but at the time I was still well and
truly stuck. I haven’t had an RV-related breakdown since that
required AAA service, but wouldn’t trust them to bail me out if I
did. BTW, Barney Fleming
tinkered with it and got everything working again, otherwise I’d probably
still be there.
