Re: [RC] US Rider roadside assistance - Kristi SchaafLaney wrote: I called USRider the next work day & got the truck towed to the local dealer for repairs. *BUT* if she had needed roadside assistance, USRider would not have come to her aid ((unless she also happened to be a member), because I (the USRider member) was not in the vehicle at the time! ___________________________ I had a minor negative experience with US Rider, unfortunately, though buried somewhere in the fine print was probably the clause that covered it. The power steering hose on my truck burst (thankfully I wasn't hauling). I called US Rider for a tow but was put on hold. Time was of essence to I hung up and called the nearest tow company then called US Rider back and was told by the rep that it was fine that I had called a two myself, and to just submit the bill for reimbursement. Well, I was at work the day the truck was repaired, so hubby picked it up and signed the receipt. I submitted the receipt and the required letter for compensation, explaining what happened. But I soon got a 'refusal' letter from US Rider for the $60 tow because "I" (as the insured member) didn't sign the receipt...sigh...I was a bit disgusted by that (the credit card he used was in my name, for gosh sake). I still am insured by US Rider because of all the positive things I've heard people say about using them when things go all to hell, and I just KNOW that if I cancel I'm BOUND to break down in the middle of nowhere with all three horses! Kristi Life's a journey, so enjoy the ride (and try not to fall off) ____________________________________________________________________________________ Sponsored Link Online or Campus degree Associate's, Bachelor's, or Master's in less than one year.www.findtherightschool.com =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Ridecamp is a service of Endurance Net, http://www.endurance.net. Information, Policy, Disclaimer: http://www.endurance.net/Ridecamp Subscribe/Unsubscribe http://www.endurance.net/ridecamp/logon.asp Ride Long and Ride Safe!! =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
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