Home Current News News Archive Shop/Advertise Ridecamp Classified Events Learn/AERC
Endurance.Net Home Ridecamp Archives
ridecamp@endurance.net
[Archives Index]   [Date Index]   [Thread Index]   [Author Index]   [Subject Index]

[RC] US Rider roadside assistance - Tx Trigger

I talked on the phone recently with a US rider customer service associate. In our conversation, I asked if they would cover towing RV's, that were not horse related, and she said yes. So, for those of you who might have family members who travel with RV's a lot, you might have them call US Rider and talk to them about coverage.  One towing service and the membership would be MORE than covered.
 
As mentioned, unlike AAA, it isn't just a tow service/roadside assistance, but they are geared towards horse people. They will find you a place to put the horses if you break down, can find you a vet in an emergency, and actually cover a little bit of a vet bill if your horse is injured in an accident while being trailered. Got to the website, read about the services, and call them. Every customer service person I have talked to has been very, very friendly and helpful.
 
The subject of AAA has come up in the past. Not all AAA agencies are the same. AAA of Southern CA was one of the few that had actually listed "horse trailers" under their RV service. Not sure if they still do. But, remember, the tow truck can refuse to tow you if they want, and many will NOT tow a horse trailer with horses in it.  US rider contracts with companies that know they might be dealing with horses in the trailers.
 
AAA of Texas would not tow my dually truck, but did list RV's with duallies under the RV service. I had to argue with a driver one day to tow my truck. He said no duallies. I said I had RV service, he said it's not an RV, I said I'll put the camper ON it if you like, THEN you can tow it. He shut up, and put it on the truck.  What ever service you go with, read close what they will and will not do for you.
 
After 20+ year, I dropped AAA. I do miss their maps  ;-)
 
Jonni