Re: [RC] [RC] customer service (was US RIDER TOWING ROCKS) - Jonni Jewell - DRG1
Hi Jonni,
That’s great you got good service, but I am thinking
its because you live in a small town.
Everybody knows everyone in a small town, especially with a
neighbor like mine, Nick, who is the “Telephone Installer” man, but
who self appointed himself as the “Town Crier” :-D (Don’t
tell anything to Nick that you don’t want others to know, else it’ll
be around town in 2 days!) – who says women talk a lot???…
(Laughing!)
Anyway, the dealer in a small town probably wouldn’t
dare to do the wrong thing – unless he wants it all around town in 2 days.
I live in a 3800 people town – with a 3 million population city 30 mi
away. So I’ve seen results of both worlds. I bought my truck in the big
city, but live out here. I have never met a good dealer, they want to deal
their way out of doing any service.
The attitudes are just different (& I think its true,
city people are gruffer, not as nice, & refuse to fit in to a rural ranching,
horse lifestyle). I grew up in Chicago, & I
don’t see anything different in the ‘big’ city around here
2000 miles away from Chicago.
Nothing changes, city people are city people (I’m so glad I got away from
most of them – although they are unfortunately moving in around here, the
outdoors wanna bees but can’t stand horses, pave everything etc. They buy
ATVs & tear up the desert, & tailgate your horse on an ATV).
I think it’s the attitudes in general, 1 is gruff,
curt, bossy, & devious, 1 is small town. I think the world would be a much
nicer place without the city people attitude.