Re: RC: OrthoFlex

["Carolyn Burgess" <carolyn_burgess@hotmail.com>]

I'm sure there are lawyers on Ridecamp, who will correct me on this one.  
Anyone who has put a deposit on a saddle or prepaid for merchandise that you 
have not received should follow this to have any hope of seeing any money at 
all.  First of all, write him a letter telling him that you expect either 
your ordered merchandise or a full refund within, say, two weeks. Make sure 
that you state in the letter that you will pursue all legal remedies. Send 
it registered mail, return receipt requested and keep a copy of the letter 
(start an OF file).  Hopefully, you paid with a credit card, if not, it 
won't be as easy.

Wait for a response from him.  If it doesn't come in the two weeks, send 
another letter as a follow up telling him that this is the second letter 
you've sent and note his response (either something or nothing) and tell him 
that 1 - you will contact your credit card company, or 2 - you will be 
filing suit in court naming his company and him personally (if he is a 
corporation it won't do any good but say it anyway).  Give him a shorter 
time limit this time, say 5 days. Send it registered, return receipt again.

If you don't get a satifactory answer, if you paid with a credit card, write 
a letter explaining the situation to your credit card company, and send 
copies of your letters, the original receipt, any letters or correspondence 
you receive from him and anything else that will substantiate your claim 
(including a copy of the letter from his website).  They will credit your 
account.  It may take some time, but they are good about this and this is a 
great reason for buying with a credit card.  If you paid cash, you will have 
to file suit.  He doesn't have to file bankruptcy to close his doors.

Good luck getting your money.

Carolyn Burgess


----Original Message Follows----
From: Darolyn Butler-Dial <darolyn@swbell.net>
To: ride camp <ridecamp@endurance.net>
CC: Curt Hagan <curt@evergreen-realty.com>
Subject: RC:  OrthoFlex
Date: Fri, 06 Jul 2001 15:17:56 -0500

Hi everyone,
Just was visiting with the Hagan's (who have a $1000 deposit sitting with
OF)... & suggested they get on Ridecamp and band together with other OF
owners, or folks that have deposits on new saddles.  Strength in numbers
folks!!!

Darolyn Butler-Dial  & Mark Dial  (COWBOY)
              CYPRESS TRAILS EQUESTRIAN CENTER & HORSEMAN VIDEO SHOWCASE

              Proven Endurance Horses for Sale or Lease.

Adventure Trail Rides * Boarding * Training*Lessons *Parties

Represents:   Sharon Saare Saddles, Professional Choice, Advanced Biological
Concepts,  & KM (Human Electrolytes)

ADVOCATE :THE WHOLE HORSE TRIM (Barefootin")

21415 Cypresswood Dr.  Humble, Texas 77338

         Ph:  281 446 7232    Fax 281 446 0113  Toll Free (800) 228 8768

       e mail: darolyn@swbell.net         http://home.swbell.net/darolyn/





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