Re: Hats

[Chris Paus <paus@micoks.net>]

I took my cracked Troxel back to the store where I bought it. They gave me
a new oen and dealth with TRoxel to get a replacement to resell.. It was
very easy.

My troxel got cracked when i didn't duck low enough under a branch. I never
felt more than a bump, but must have hit pretty hard to crack the helmet!

chris

At 08:04 AM 4/8/98 +0200, Budler, Cindy wrote:
>Hi all,
>
>Sorry to post this to the net - but it is endurance related I think.
>Can anyone give me any ideas , names etc of endurance(that is
>lightweight, cool) hats OTHER Than the Troxel. I love my troxel , but I
>have now been trying for 4 months to get any response out of them about
>the crash replacement policy after I had my fall in January. Their
>customer service(outside USA) stinks. Don't even have the decency to
>reply to my faxes(Can't phone easily as the time difference is about 10
>hours). As these are the only hats like this we can get here, I will
>have to look at importing something. What else is in use , and how do
>you like them in comparison?? I have been using my old riding hat and am
>suffering from fried brains!!. Post to me privately at address below. 
>
>Thanks
>
>Cindy Budler
>National Contracts Department
>Fabrication Division
>Afrox
>South Africa
>Tel :27 011 871-1000
>e-mail: natcon@afrox.boc.com
>
>
>