ridecamp@endurance.net: Refunds

Refunds

Karen Steenhof (steenhof@cyberhighway.net)
Tue, 27 May 1997 06:42:40 -0600

Hi all-
Ridecamp has been so quiet, I thought I'd open a new can of worms.

A rider checks into a ride the afternoon/evening before the ride. The
horse passes the vet check. The next morning, the rider decides not to
start the ride. Should the ride manager:
a) refund the entire entry fee
b) refund part of the entry fee
or
c) refund none of the entry fee?

Should this decision depend on whether:
a) the horse got sick or injured overnight
b) the rider got sick or injured overnight,
or
c) the rider simply changed his/her mind about riding?

What are the typical policies in the various regions, and what do you think
the policies should be?

Karen Steenhof
Boise, Idaho
steenhof@cyberhighway.net

Home Events Groups Rider Directory Market RideCamp Stuff