>
>we do what we
>can to keep our costs as low as possible. One way we do so
>is by using an
>autoresponder to reply to the thousands of people who send
>inquiries to the
>"signup@juno.com" e-mail address. No one actually reads the
>mail sent to
>this address, except for the sake of transferring names and
>addresses to
>our mailing list. This message is less personal a response
>than we'd
>ideally like to send you, but our using an automatic reply
>means that we
>are able to devote more resources to keeping Internet e-mail
>free for
>everyone. We appreciate your working with us to make this
>possible.
>
>On the possibility that you have questions about Juno, we
>are attaching a
>list of some of the questions we're asked most frequently
>(and their
>answers) to the end of this message. If, after reading this
>information,
>you still have unanswered questions, the best way to learn
>more is probably
>to try Juno for yourself. The service is free, and there is
>no obligation
>of any sort associated with requesting the software or
>trying it out. We
>currently expect the service to be available by mid-year,
>and hope to be
>able to send you a copy of the software no later than May.
>
>We very much look forward to having you as a member.
>
>Regards,
>
>Sue Collins
>Customer Service
>Juno Online Services, L.P.
>
>------------------------------------------------------------
>-------------
>
>FREQUENTLY ASKED QUESTIONS:
>
>Contents:
>
>1. What is Juno?
>2. When will Juno be available?
>3. Is Juno really free?
>4. What about phone charges?
>5. How can I get the software?
>6. Can I download a copy of the software?
>7. Can I make copies of the software for my friends?
>8. What features does Juno have?
>9. What computer hardware do I need?
>10. What types of computers does Juno run on?
>11. Will you have a Macintosh version of Juno?
>12. Where can I use Juno from?
>13. Who can I send e-mail to? Just other Juno members?
>14. Does Juno give me Internet access?
>15. Do I need to already have Internet access to use Juno?
>16. Can I use Juno through my existing Internet account?
>17. Can I use Juno over ISDN?
>18. What will the advertising be like?
>19. How can I advertise on Juno?
>20. What will you do with the information in my member
>profile?
>21. Will my Juno account be private?
>22. Can my computer contract a virus through my use of Juno?
>23. Can I invest in Juno?
>24. Can my business use Juno as its e-mail service?
>25. Do you have a web page?
>
>1. What is Juno?
>
>Juno is a completely free Internet e-mail service. You can
>use Juno to
>exchange e-mail with anyone in the world who has an Internet
>e-mail
>address, and because the service is advertiser-supported,
>you never have
>to pay Juno anything.
>
>To use Juno, all you need is a PC equipped with Microsoft
>Windows and a
>modem. We'll give you the software you need and provide a
>local or
>toll-free telephone number for your computer to dial into.
>Within minutes
Hi there all. Just thought you all might be interested in this FREE e-mail
SERVICE.
It is long...skip and delete if you are not tnterested.
---------------------
Forwarded message:
From: colbert@Rt66.com
To: BECHACK@aol.com
Date: 96-04-26 00:12:44 EDT
<---- Begin Forwarded Message ---->
Return-Path: <gustason>
Date: Tue, 23 Apr 96 17:05:54 MDT
From: gustason@Rt66.com
Subject: Welcome to Juno
To: colbert@Rt66.com
Hi,
This is interesting. I'm seriously considering them, and
dropping Rt66 altogether. I'd save $36 a month.
I'm planning on going with you tomorrow. 9:45 AM?
(Well, it's sure a h*ll not 9:45 "PM") - Stupid question!
later,
Yogi
<---- Begin Forwarded Message ---->
Return-Path: <null@nyc.deshaw.com>
Date: Tue, 23 Apr 1996 18:30:16 -0400
To: gustason@Rt66.com
From: directmail@juno.com
Reply-To: directmail@juno.com
Subject: Welcome to Juno
Dear New Juno Member,
Thanks very much for contacting us about Juno, America's
first free
Internet e-mail service. This message is intended to let
you know that we
have received your e-mail and, if you sent us your complete
postal mailing
address, have added you to our mailing list to receive a
copy of the Juno
software. If you have not sent us your full address, please
e-mail it now
to "signup@juno.com". Also, if you heard about Juno as a
result of
receiving an offer from us in the mail, you should include
your personal
response code when you e-mail us. (You will find this
response code
printed on the piece of mail you received.)
PLEASE NOTE THAT THIS MESSAGE IS AN AUTOMATIC REPLY.
Because Juno is a
completely free service, it is particularly important that
we do what we
can to keep our costs as low as possible. One way we do so
is by using an
autoresponder to reply to the thousands of people who send
inquiries to the
"signup@juno.com" e-mail address. No one actually reads the
mail sent to
this address, except for the sake of transferring names and
addresses to
our mailing list. This message is less personal a response
than we'd
ideally like to send you, but our using an automatic reply
means that we
are able to devote more resources to keeping Internet e-mail
free for
everyone. We appreciate your working with us to make this
possible.
On the possibility that you have questions about Juno, we
are attaching a
list of some of the questions we're asked most frequently
(and their
answers) to the end of this message. If, after reading this
information,
you still have unanswered questions, the best way to learn
more is probably
to try Juno for yourself. The service is free, and there is
no obligation
of any sort associated with requesting the software or
trying it out. We
currently expect the service to be available by mid-year,
and hope to be
able to send you a copy of the software no later than May.
We very much look forward to having you as a member.
Regards,
Sue Collins
Customer Service
Juno Online Services, L.P.
------------------------------------------------------------
-------------
FREQUENTLY ASKED QUESTIONS:
Contents:
1. What is Juno?
2. When will Juno be available?
3. Is Juno really free?
4. What about phone charges?
5. How can I get the software?
6. Can I download a copy of the software?
7. Can I make copies of the software for my friends?
8. What features does Juno have?
9. What computer hardware do I need?
10. What types of computers does Juno run on?
11. Will you have a Macintosh version of Juno?
12. Where can I use Juno from?
13. Who can I send e-mail to? Just other Juno members?
14. Does Juno give me Internet access?
15. Do I need to already have Internet access to use Juno?
16. Can I use Juno through my existing Internet account?
17. Can I use Juno over ISDN?
18. What will the advertising be like?
19. How can I advertise on Juno?
20. What will you do with the information in my member
profile?
21. Will my Juno account be private?
22. Can my computer contract a virus through my use of Juno?
23. Can I invest in Juno?
24. Can my business use Juno as its e-mail service?
25. Do you have a web page?
1. What is Juno?
Juno is a completely free Internet e-mail service. You can
use Juno to
exchange e-mail with anyone in the world who has an Internet
e-mail
address, and because the service is advertiser-supported,
you never have
to pay Juno anything.
To use Juno, all you need is a PC equipped with Microsoft
Windows and a
modem. We'll give you the software you need and provide a
local or
toll-free telephone number for your computer to dial into.
Within minutes
of installing Juno on your computer, you'll be ready to
start using
e-mail.
2. When will Juno be available?
Juno is now in the first phase of its controlled national
roll-out. To
ensure that the deployment of Juno's computer systems and
telephone
network keeps pace with the rapid growth of its member base,
we are
filling requests for the Juno software in a controlled
fashion. For the
next month or so, only a limited number of copies of the
software will be
sent out each day. (We appreciate your patience with this
temporary
inconvenience.) It will take several weeks for us to fulfill
the nearly
100,000 requests we have already received, but you should be
able to get a
copy of the software and start using Juno by the middle of
the year at the
latest.
3. Is Juno really free?
Yes. It's a little like network television. You don't have
to pay CBS to
watch the nightly news, or NBC to watch "Seinfeld". We
believe this is the
way it should be with e-mail as well.
Juno charges no monthly fees, no hourly fees, no membership
fees, no
per-message fees, and no fees of any other sort. Our
sponsors pay, so you
don't have to.
And unlike other online services, Juno's free offer doesn't
go away after
five hours or ten hours or sixty hours, and it isn't
contingent on your
buying anything. It's not a free trial. It's free, period.
4. What about phone charges?
When you use Juno, your computer communicates with our
central computers
over your telephone line. However, even if you're not in the
same state
we're in, it won't be necessary to dial a long-distance
telephone number
to reach us. Most of our users will dial into one of the
several hundred
local telephone numbers we provide. In places where no local
access number
is available, you'll be able to dial into Juno using a
toll-free number.
5. How can I get the software?
Call 1-800-654-JUNO. We'll take your name and address and
send you a free
copy of the Juno software as soon as it is available. Or you
can e-mail
your name and address to signup@juno.com.
You'll also be able to get the software in a number of other
ways. By the
end of the year, we expect Juno to be pre-installed on the
hard drives of
many new computers, "bundled" with a variety of software and
hardware
products, distributed in a variety of stores, promoted
through mail order
catalogues, and otherwise made available to the broadest
possible audience.
6. Can I download a copy of the software?
Juno is now in the first phase of its controlled national
roll-out. To
ensure that the deployment of Juno's computer systems and
telephone
network keeps pace with the rapid growth of its member base,
we are
filling requests for the Juno software in a controlled
rolled fashion. For the
next month or so, only a limited number of copies of the
software will be
sent out each day. (We appreciate your patience with this
temporary
inconvenience.) Once this first phase is over, you will be
able to
download a copy off the e Internet. You'll be able to find
it here on our
web site --http://www.juno.com/ -- as well as on a number of
other Web
sites and in many software libraries.
7. Can I make copies of the software for my friends?
Absolutely. Once you have the Juno software, we encourage
you to copy it
as often as you want and give copies to as many people as
you think might
be interested. The more people you know who have e-mail
addresses, the
more useful e-mail is to you. And, of course, the more
members Juno has,
the better it is for us. By giving Juno to your friends (or
your family,
or business colleagues), you also help us keep our member
acquisition
costs low. This is important for us, since it means we can
devote more of
our resources to keeping e-mail for free for everyone. We
appreciate your
helping us spread the word about Juno and get copies of our
software into
as many people's hands as possible.
8. What features does Juno have?
Juno has a point-and-click interface that has been designed
to be easy for
anyone to use, even if they've never used a computer before,
as well as
full-featured enough to satisfy experienced computer users.
In addition to
the basic features that all good e-mail services offer (such
as tools for
replying to messages you receive, forwarding messages you
receive to
someone else, and printing out copies of messages), Juno
also offers:
o a spell-check function
o an address book which can automatically store the
addresses of everyone
who sends you e-mail
o customizable mailing lists o customizable folders for
saving your e-mail
o your choice of your own e-mail address (so you can be
'john@juno.com'
rather than something like'12345.678@domain.com')
o the ability to personalize Juno to use the font and colors
you prefer
o the ability to create accounts for multiple users on the
same computer
from a single copy of the Juno software
o technical support, in case you have difficulty connecting
for the first
time
These are only some of Juno's features, of course, and we'll
continue to
add more as our members let us know what they want.
9. What computer hardware do I need?
You need to have a PC-compatible computer (either a 386, a
486, or a
Pentium) that is equipped with a 9600-baud (or faster)
modem. You need to
be running Microsoft Windows version 3.1 or higher.
(Windows95 works
fine.) You also need to have 4 megabytes of RAM and 15
megabytes free on
your hard drive, and you need to have a mouse.
10. What types of computers does Juno run on?
Juno runs on all PC-compatible computers that are equipped
with a modem
and are running Microsoft¨Windows¨ You can also use Juno on
computers
running the OS/2 operating system if you use the OS/2
Windows emulator,
and on Macintosh computers that are running the SoftWindows
Windows
emulator. We don't recommend that you run Juno under an
emulator, though,
since Juno's performance may suffer.
11. Will you have a Macintosh version of Juno?
Not right away, but we will develop one if enough people
want one. If you
would be interested in using Juno on the Mac, please let us
know.
12. Where can I use Juno from?
You can use Juno from anywhere in the continental United
States, as well
as Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands.
Today, there
is no international version of Juno for use by people
outside the United
States, but in the future we may make Juno available in
other countries.
(If there is a particular country from which you would like
to use Juno,
please drop us a note to let us know.) Until then, our
members have to be
in the U.S. to use Juno.
Note that if you are using Juno in the United States you can
exchange
e-mail with people anywhere in the world. It's just being a
Juno member --
not communicating with Juno members -- that is limited to
the U.S.
13. Who can I send e-mail to? Just other Juno members?
You can send mail to anyone in the world who has an Internet
e-mail
address. This includes everyone on all the major online
services such as
America Online, CompuServe, and Prodigy; everyone who buys
Internet access
from a service provider such as Netcom or AT&T's WorldNet;
everyone who
has an Internet e-mail address through work or school; and,
of course,
everyone who is a member of Juno.
14. Does Juno give me Internet access?
Your messages will go out over the Internet, meaning that
you will be able
to send mail to and receive mail from anyone on the Internet
or any of the
commercial online services (such as America Online,
CompuServe, and
Prodigy). However, your computer will not be connected
directly to the
Internet, and Juno can't be used for online activities other
than e-mail,
such as "surfing" the World Wide Web.
We believe that e-mail is the only fundamental and
indispensable tool in
the online world. This is borne out by the fact that there
are millions of
people who use the Internet regularly for e-mail but never
for anything
else. We may offer other, more specialized services at some
point, but for
now we're focusing on providing the one Internet tool that
everyone needs
-- e-mail -- completely free.
15. Do I need to already have Internet access to use Juno?
No. Juno gives you everything you need to send and receive
e-mail over the
Internet. All you have to do is install our software and
then dial
directly into our central computers with your modem.
16. Can I use Juno through my existing Internet account?
No. To use Juno, you have to get a copy of the custom
software we've
developed and then dial into our central computers with your
modem.
However, we'll be glad to send you the software for free,
and we're
confident that you'll find it easy and pleasant to use. If
you're one of
the millions of people who use their Internet accounts
solely for e-mail,
you might find that Juno fills all your needs, in which case
you'll be
able to cancel your other account and stop paying your
access provider's
monthly bill. Even if you use the Internet for purposes
other than e-mail
and decide to keep your other account, we hope you'll get
your e-mail
through Juno, since that allows you to save your costly
online hours for
other activities and to keep your e-mail address when you
switch from one
access provider to another.
17. Can I use Juno over ISDN?
Today, Juno does not provide, or operate over, ISDN
connections. However,
ordinary telephone modems are adequate for using Juno, since
you only
connect to our central computers for the relatively brief
period of time
it takes to download or upload your mail (along with any
advertising we
want to show you). You read and write your messages
off-line, and your
messages are stored on your own computer; this means that
you can access
these messages more quickly than over any telephone
connection, even an
ISDN connection.
If you have an ISDN line and wish to use Juno, you can do so
by hooking up
a standard analog modem to an analog port provided by your
ISDN equipment.
18. What will the advertising be like?
Advertising is necessary to Juno; it's because we carry
advertising that
we can afford to provide you with e-mail for free. However,
our goal is to
make the advertising on Juno different from the advertising
you typically
see in other media, in ways that should make it more
palatable to our
members and more valuable to our advertisers.
When you create your Juno account, you will fill out a
"Member Profile"
that will help us determine what subjects you are interested
in, what
advertisements to show you, and what new services you might
like to see.
Not all Juno members will see the same ads: a parent of a
young child
might see an ad for diapers, while an avid skier might see
an ad for
winter vacations. Our goal is to provide our members with
information that
interests them and is relevant to their needs.
In addition to being "targeted" in this way, the advertising
on Juno is
designed to be visually appealing and interactive, and to
not interrupt
what you are doing. Most of the ads on Juno will take one of
two forms:
"banner" ads, which are displayed in the upper right-hand
corner of the
screen while you read and write your e-mail, and "showcase"
ads which
appear in a separate window when you connect to our central
computers to
send and receive your mail. If you are interested in a
product you see
advertised, you will often be able to click on the ad to see
additional
information or to participate in an interactive promotion.
We may also experiment with other types of advertising, but
we will be
careful not to let the advertising become overwhelming or a
nuisance. We
plan to test a variety of approaches and figure out, from
people's
reaction, what works best.
19. How can I advertise on Juno?
If you would like to find out about advertising on Juno,
call Arlene
Villareal at 1-800-267-JUNO (1-800-267-5866) or send e-mail
to
advertise@juno.com. A member of our advertising team will
get in touch
with you.
20. What will you do with the information in my member
profile?
Your Member Profile consists of your answers to roughly
twenty questions
about your tastes, preferences, and interests (as well as
certain standard
demographic traits). We collect this information to help us
select which
advertisements to show each of our members. Using the
information in this
way does not involve sharing the information with our
advertisers or with
any other party.
We appreciate our Members' concerns about privacy and will
treat the
Member Profile data we collect with care.
21. Will my Juno account be private?
Yes, it will -- we don't read the e-mail messages our
members send and
receive (and don't intend to, barring extraordinary
circumstances such as
being required to do otherwise by law). It is up to you,
though, to select
a hard-to-guess password and then to keep it secret, since
if someone else
knows your password it may be possible for him or her to
gain access to
your account. If, for the sake of convenience, you choose a
password that
is easy to guess or select the option of having your
computer
automatically enter your password for you when you use Juno,
your account
may be somewhat less secure, and potentially less private.
22. Can my computer contract a virus through use of my Juno
account?
No. While it is possible for a virus to be transmitted over
the Internet
through executable files attached to e-mail messages, a
virus can't reach
your computer through an ordinary text e-mail message. Juno
doesn't permit
the sending of file attachments, and there is no way to
acquire a virus
simply by sending or receiving regular e-mail.
23. Can I invest in Juno?
Juno is currently a private company, so there is no way to
buy stock in
Juno today. However, it is possible that we will take Juno
public at some
point in the future, and if we do we will certainly let our
members know
about it.
24. Can my business use Juno as its e-mail service?
Juno is designed to operate on a single computer equipped
with its own
modem. We do not have a version of Juno designed to operate
on an internal
computer network of the sort you find in many companies
(though we may
develop such a "Juno Pro" version in the future). If your
employees each
have an individual PC and a modem, Juno may well suit your
needs. Large
companies and companies running local-area networks will do
better with a
system designed specifically for their needs.
If you would like to create a Juno account for use in
business, you should
feel free to do so. One way to set this up is to include
both your own
name and your business' name in your e-mail address. For
instance, if your
name is John Smith and your company is called "Acme", you
might select the
e-mail address "smith.acme@juno.com".
25. Do you have a web page?
Yes we do -- please visit the Juno home page at:
http://www.juno.com/
<---- End Forwarded Message ---->
%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%
Connie & Co.
gustason@Rt66.com
Casey (CAG), Nikki (YNA), Bart ('Tiel)
Peppi, Karmel, Peaches, Smokey (The Dogs)
%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%
<---- End Forwarded Message ---->