Paul and I have just learned a lesson the hard way. Artists,
collectors, antique people and others who have one-of-a-kind items -
DO NOT SEND VIA UPS! We just sent some artwork via UPS - first
it was lost for over 10 days, then when it arrived it was found to have
suffered water damage.
A full week after first filing a claim (we thought we had done right by
insuring it) we now find out that UPS has a policy of not accepting
one-of-a-kind items for shipping. [Note: Go to their web page -
there's no mention of this]. Doesn't matter whether the place you ship
your UPS package from tells you this (we used a local UPS authorized shipper
[note: UPS definition is Authorized Shipping Outlets (ASOs) and
Commercial Counters, privately owned retail stores where you may ship
packages via UPS] , which is a carpet company) - UPS says because of
their policy *they're* not liable, the originating shipper is - get this -
because we wrote our check out to the shipper. Well, just try telling
that to the shipper.
Even though we insured the artwork, we may not be able to recover even
the cost of repairing it (if it even can be repaired) because of UPS's
one-of-a-kind rule. If such an item is damaged beyond a certain
amount, they MAY pay you, but then they will take the item from you, in
effect buying it from you whether you want that or not.
So - if you are shipping antique saddles, equine artwork, custom
jewelry or anything that is a one of a kind, remember, DON'T RISK YOUR
UNIQUE VALUABLES WITH UPS! Lif
PS You might pass
this on to friends you have who are artists, collectors, etc.,
particularly if they are using UPS to ship valuable one-of-a-kind items sold
on eBay or other auction sites.
______________________________________________________
Lif
& Paul Strand STRAND
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